The following questions regarding the features of our VPS solutions are frequent within our customer base:
Can I rent a VPS with Plesk?
Yes, you can install Plesk free of charge if you’d like.
Can I get a server with one or more domains?
Of course you can, users can add any number of domains to your contract for a fee.
What if I have special requirements regarding storage technology and space?
Our VPS packages include SSD memory.
- Special feature: the memory is not stored locally within the hardware containing the CPU and RAM components. Instead, users receive SAN (Storage Area Network) memory, i.e. a network of SSD memory that is separated physically from the actual unit.
- Advantage: higher data security through redundant storage. Compared to classic HDD storage, there is also a speed advantage when loading websites or applications. The IOPS (input/output operations per second) and the read/write speed of data is thus significantly higher.
How about my own server image?
An image is installed directly on your virtual server. You can change operating system at any time when reinitializing, giving you more flexibility.
Is there a backup service in place?
It goes without saying that there is a backup function available. You only pay for the storage space needed for the backed up data.
Will I be protected against DDoS attacks?
Complete protection against this type of attack is not possible, however we take a variety of measures in our high-security data centres to protect your data and infrastructure in the best possible way.
Can I use Docker?
A Docker image is not available as an option from our cloud panel. However you can download and install Docker on your own terms via Plesk or with root access (e.g. GitHub) to the server.
A virtual server and WordPress – does that work?
Of course. You can order one of your virtual servers and use our ready-made WordPress image, which can be installed from your cloud panel with a click of the mouse. Alternatively, you can use the WP Toolkit to help create the blog you’ve always wanted.
Does the server come with pre-configured email functionality?
It certainly does. We offer you our very own mail system, which is also available as a feature in many of our other products (e.g. web hosting). If this is not enough, you can install another mail service on the server via Plesk or with root access.
I handle large amounts of data, so security is very important – how am I protected from viruses and malware?
As you receive root access, you have the control to secure the system yourself. This can be done with a number of compatible, widely available antivirus software packages (not included).
Do I need to worry about SSL?
There’s no need to worry as all VPS plans come with an included Wildcard SSL Certificate.
How does the setup process of the operating system work exactly?
The installed operating systems on our VPS are already preconfigured. The most common functions and programs for each particular version are available immediately, so you can start to install and configure your own apps.
Do I get SSH access?
It’s included with our Linux VPS products.
What if I need multiple IPs?
You can activate additional paid for IPv4 addresses or alternatively, a free IPv6 subnet for your project.
Are there any limitations to the traffic on my server / site?
No, there are no restrictions. Our UK VPS are extremely cost transparent.
I tend to prefer Linux, would you recommend I use Debian or Ubuntu?
That depends entirely on your personal preference. Linux offers you a variety of possibilities. A blanket recommendation is not possible as it depends on individual use cases.
Can I use Java, ASP.NET, or PHP?
Yes. Our VPS hosting solution is offered as a root server, which means you can use any programming language or install any application.