ServiceNow – The smarter way to workflow™

March 28, 2021


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Digital workflows are the building blocks for the modern experiences employees want and customers expect.

The platform of platforms

Behind every great experience is a great workflow. As the foundation for all digital workflows, the Now Platform connects people, functions, and systems across your organization.

  1. IT Workflows
  2. Employee Workflows
  3. Customer Workflows
  4. Creator Workflows

Transform your business with digital IT workflows. Modernize your operations to optimize productivity, cost, and resilience with a single platform for IT.

Elevate the employee experience

Make it easier for employees to get what they need, when they need it. Embed intelligence into every interaction to deliver experiences that break down silos and unlock productivity.

Reimagine the customer experience to create instant satisfaction. Scale service operations with connected digital workflows to automate work across departments.

Create intuitive experiences users love. Quickly build digital workflow apps and scale across the enterprise with a low-code platform.

The smarter way to workflow

Make work, work better – no matter the circumstances. So employees can be productive, wherever they are. And customers can get what they need, when they need it.

Trusted by ~6,900 enterprise customers

UNC Helath logo

UNC Health handled 3.5 million clinical visits with IT workflows

What’s new at ServiceNow

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